Digital government in 2020
It is a given that accumulation of quantitative changes leads to qualitative leaps. The process of digital transformation which started in the year 2000 is no exception. Until 2010, European countries used to measure their digital maturity through two key criteria: digital presence and online evolution. The average they achieved for these criteria was 70 per cent and 84 per cent respectively. While these countries were planning and preparing to compete for the top places, Austria was able to make a breakthrough by excelling in all criteria and raising the bar to a new level. It received 100 per cent in digital presence and 99 per cent in online evolution.